Troubleshooting

by sigrid | Dec 3, 2019

Contacting Elegant Themes Customer Support Contact through Elegant Themes Website: You can contact the Customer Support from within the member area (remember you need to be logged in) on the Elegant Themes Website, otherwise you only get Sales Support. Before you...

by sigrid | Dec 3, 2019

Table of Contents Server Configuration Global Settings | Theme Customizer Header & Main Navigation Anchor Links Images Image Gallery Video Footer Blog Layout Optimising for Mobile /Tablet SEO Search Engine Optimisation Troubleshooting Beginner Tutorials List of...

Enable Safe Mode

by sigrid | Dec 3, 2019

Can you please be sure to log into WordPress on mobile and enable safe mode, check if the issue still persists with safe mode enabled: You can do so by going to Divi > Support Center, scroll down until you find the „Safe Mode“ section and you can enable it there....

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Performance

Analytics

Others